Employee Assistance Program

What is an Employee Assistance Program?

Very simply, it is just what it sounds like - assistance to employees. This program provides free, confidential and professional assistance to help employees and their families resolve problems that effect their personal lives or job performance. Besides being confidential, the program is voluntary. It is designed to allow an employee or family member to seek help on their own.

How Did the Employee Assistance Program Begin?

The program was developed through a joint effort between the township and employee representatives. A committee reviewed the efforts of other employers with similar programs and determined the best approach for implementing this service.

How Does the Program Work?

The Department of Human Services provides short-term individual and family counseling and referral services in Ocean Township. Through the Employee Assistance Program (or EAP) these services are available to all township employees and their families. The trained professionals of this department provide assistance in identifying the nature and extent of problems and taking the necessary steps to solve them.

A request for help may be initiated by the employee or the family. Simply call the Human Services Department and an appointment will be arranged. Confidentiality is assured. The discussion of a problem is strictly between you and the counselor. Neither your supervisor nor your co-workers will have any knowledge of your request for help.

Why is a Program Like This Needed?

Each of us, regardless of our position in the organization, face a variety of problems in our daily lives. Usually we can work them out. Sometimes our problems become too much for us to handle alone and they affect our personal happiness, our family relations, our performance at work, and even our health. When this occurs we may need professional assistance in resolving them. Without proper attention, these problems usually become worse and the consequences are often unpleasant and expensive.

The EAP makes sense from the standpoint of productivity and overall organizational effectiveness. Employees who are able to work out their life problems usually accomplish more in less time with a greater sense of personal fulfillment. This can only contribute to making Ocean Township a more effective organization and a more pleasant place to work.

What About Family Problems?

Since an employee’s personal well-being and work performance can be affected by the problems of their family, this program is also made available to the family. This hopefully can help correct family problems before they can affect the employee’s performance at work.

What is the Cost of This Service?

The EAP is free to all employees and their families. The township, recognizing the value of its employees and the importance of such assistance, provides for the cost of the service. If referral services are needed, they may be covered by the employees health insurance. In the case of referrals to services not covered by health insurance, the EAP counselor will provide assistance in minimizing the cost to employees.

What About Confidentiality?

ALL counseling services are confidential and the employee’s rights to privacy are rigidly protected.

How to Obtain Services

Call the Human Services Department at 732-531-2600, Monday through Friday, 8:30 to 4:30 and identify yourself as an employee or a family member. An appointment will be made for a convenient time.

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